Technical customer service supports our customers
Nokian Heavy Tyres is a tyre manufacturer that assumes responsibility for its products. Our technical customer service is continuously monitoring our customers’ experiences and feedback from the field, where the tyres are actually being used: in the forests, fields, mines and harbours. We are there, where the customer needs us. Knowing the working conditions of our tyres and machines are equally as important as mastering the technical tyre properties. This is why we are ready to send a technical expert to help and support our customers if needed – anywhere in the world.It is vitally important for quality and product development to have feedback from the field relayed to the tyre designers and developers. The technical customer service embodies versatile technical skills, years of experience and close interaction with customers and other stakeholders.
Technical Customer Service
- Provides help, information and guidance in technical tyre problems
- Offers product training and handles customer feedback
- Serves all of Nokian Heavy Tyres’ customers and stakeholders – end-users, original equipment manufacturers, partners and tyre outlets – worldwide
- Contact: Nokian Heavy Tyres Ltd, Technical Customer Service Manager Jouni Hietamäki, jouni.hietamaki(at)nokiantyres.com